Order Cancellation and refunds are applicable only on purchases made through www.centuaryindia.com, in case of non-delivery, wrong delivery, damaged product etc.,
Requests received after 12 hours of placing the order will not be entertained.
Refunds will be made to the customer bank account (If paid using Debit Card, Credit Card or Net Banking using payment gateway), details of which to be provided by mail to firstname.lastname@example.org, within 15 working days of receiving the refund request.
Once the refund is approved from Centuary India, the initiation of refund will be processed immediately & the amount reflecting to the particular order will be credit back to the customer’s account in 15 business days, In case of any query Mail it to email@example.com.
If the order is for Custom Size, there is no return/Exchange or refund unless there is a manufacturing defect.