Warranty Policy

Warranty Guidelines:

This section gives the guidelines and terms of enforcement of the warranty policy:

  1. Warranty will be applicable from date of purchase of the mattress.
  2. Warranty is applicable on ‘carry-in’ basis – i.e. the customer must bring the defective mattress to the dealer point, and take new mattress from there.
  3. Sagging means reduction in thickness > 15mm (for mattresses <4″ thick) and > 37mm (for mattresses >4″ thick).
  4. Size variation means variance in length or width of the mattress by more than +12mm or -6mm from the stated size.
  5. The method for checking the size of the mattress is given in Annexure 1.
  6. Pro-rata warranty is applicable, i.e. 100% value of the mattress (purchase price) is awarded to the consumer in case of warranty claim within 1 year of purchase. Subsequently, pro-rate calculation is used as per sample calculation below:

Ex. Mattress purchase price is Rs.20,000/-

Warranty 5 years
Customer used 2 years
Balance warranty period 3 years
Calculation Rs. 20,000/- x 3 years = 12,000/-
5 years

 

Warranty will not be applicable in following cases:

  1. Invoice and warranty card are not available.
  2. The mattress is out of warranty period.
  3. Bending/folding/cutting/mishandling of the mattress by consumer.
  4. Mattress is placed on soft or uneven surface, or a bed/cot of the wrong size.
  5. Seepage of water or any other liquid onto the mattress.
  6. Placing any heavy or unusual object on the mattress.
  7. Infestation by insects or rodents.
  8. Exposure to heat or fire/smoke.
  9. Soiling or wear and tear of the outer cover/fabric during usage.
  10. Customer is unwilling to allow on-site inspection of mattress by company sales representative.

The manufacturers decision will be final and binding on any claim relating to warranty.

Facebook

*/?>

Twitter

Instagram

Follow Me on Instagram
  • A routinely good sleep ensures you don't need an alarm. Your bed should set your natural sleep cycle and not your alarm clock. #CentuaryMattresses Please find the below link ๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡ centuaryindia.com

    centuaryindia: "A routinely good sleep ensures you don't need an alarm. Your bed should set your natural sleep cycle and not your alarm clock.
#CentuaryMattresses

Please find the below link ๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡
centuaryindia.com"
    8
    0
  • Just organizing your thoughts before you sleep on a comfortable bed can help you architect your dreams. #CentuaryMattresses

    centuaryindia: "Just organizing your thoughts before you sleep on a comfortable bed can help you architect your dreams.
#CentuaryMattresses"
    7
    1
  • A true friend is the greatest of all blessings. #CentuaryMattresses wishes you all a #happyfriendshipday!

    centuaryindia: "A true friend is the greatest of all blessings. #CentuaryMattresses wishes you all a #happyfriendshipday!"
    7
    0
  • You will feel more beautiful like our brand ambassador #Sania when you have a good night sleep on #Centuarymattresses. #memoryfoam, #memoryfoammattress, #ultimatttechnology, #powerofbettersleep, #signaturecollection, #saniakasleepspecialist, #sleeplikeachampion, #saniamirza

    centuaryindia: "You will feel more beautiful like our brand ambassador #Sania when you have a good night sleep on #Centuarymattresses. #memoryfoam, #memoryfoammattress, #ultimatttechnology, #powerofbettersleep, #signaturecollection, #saniakasleepspecialist, #sleeplikeachampion, #saniamirza"
    11
    1
  • Being consistent is a mark of integrity. We at #CentuaryMattresses are involved in consistently supplying you with mattresses that suit your need.

    centuaryindia: "Being consistent is a mark of integrity. 
We at #CentuaryMattresses are involved in consistently supplying you with mattresses that suit your need."
    8
    0
  • E=mc2 energy and mass are interconvertible. A good night's sleep on #CentuaryMattresses can energise you to burn up calories and remain in shape.

    centuaryindia: "E=mc2 energy and mass are interconvertible.
A good night's sleep on #CentuaryMattresses
can energise you to burn up calories and remain
in shape."
    9
    0
  • Release your stress, release your strain & get in the right mood to face a new day with a good night sleep on #CentuaryMattresses.

    centuaryindia: "Release your stress, release your strain & get in the right mood to face a new day with a good night sleep on #CentuaryMattresses."
    11
    0
  • Get into a dreamland with #CentuaryMattresses that offers perfect sleep mattresses ranging in feel from luxuriously soft to extra firm - so you can find your ideal level of comfort.

    centuaryindia: "Get into a dreamland with #CentuaryMattresses that offers perfect sleep mattresses ranging in feel from luxuriously soft to extra firm - so you can find your ideal level of comfort."
    7
    0
  • #CentuaryMattress with its advanced Ultimatt technology is the right choice for a night of #perfectsleep #SaniaMirza

    centuaryindia: "#CentuaryMattress with its advanced Ultimatt technology is the right choice for a night of #perfectsleep
#SaniaMirza"
    11
    0
  • Centuaryโ€™s Back Sport mattresses provide the right kind of comfort after a long day, especially for a sportsperson like #SaniaMirza #CentuaryMattress

    centuaryindia: "Centuaryโ€™s Back Sport mattresses provide the right kind of comfort after a long day, especially for a sportsperson like #SaniaMirza
#CentuaryMattress"
    9
    0